KVKK Aydınlatma Metni

Personal Data Protection Information Notice

As Ecomax Car Rental (“Company”), we attach great importance to the protection and security of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”). This Information Notice has been prepared to inform you about the processing of your personal data.

1. Data Controller

In accordance with KVKK, your personal data is processed by Ecomax Car Rental acting as the data controller.

2. Processed Personal Data

The personal data that may be processed by our Company includes, but is not limited to:

Identity information (name, surname, ID number, passport details)
Contact information (phone number, email address, address)
Driver’s license and vehicle usage information
Reservation and rental agreement details
Payment and invoicing information
Website usage data (IP address, cookies)
Legal transaction and request information

Special categories of personal data are processed only in cases permitted by law or with explicit consent.

3. Purposes of Processing Personal Data

Managing vehicle rental and reservation processes
Establishing and performing rental agreements
Providing customer communication and support services
Conducting payment, billing, and accounting transactions
Fulfilling legal obligations
Improving customer satisfaction and service quality
Sharing information with authorized public institutions when required

4. Transfer of Personal Data

Your personal data may be transferred, in accordance with KVKK and relevant legislation, to:

Authorized public institutions and organizations
Judicial and administrative authorities to fulfill legal obligations
Business partners and service providers, limited to the purpose of service delivery

Personal data may be transferred abroad only if the conditions specified under KVKK are met.

5. Method and Legal Basis of Data Collection

Your personal data is collected through our website, telephone, email, reservation forms, and rental agreements by automatic or non-automatic means.

Personal data is processed based on the legal grounds specified in Articles 5 and 6 of KVKK.

6. Retention Period of Personal Data

Personal data is retained for the period stipulated by relevant legislation or as long as required for the purpose of processing. At the end of this period, personal data is deleted, destroyed, or anonymized in accordance with KVKK.

7. Data Security

Our Company takes all necessary technical and administrative measures to prevent unauthorized access, loss, or unlawful processing of personal data.

Payment transactions are carried out via secure and authorized payment service providers. Credit card details are not stored within our systems.

8. Your Rights Under KVKK

To learn whether your personal data is processed
To request information if your data has been processed
To learn the purpose of processing and whether it is used accordingly
To request correction of incomplete or inaccurate data
To request deletion or destruction of personal data
To claim compensation in case of unlawful processing

9. Application Method

You may submit your requests within the scope of KVKK by contacting us via [email protected].

Your requests will be evaluated and finalized within the periods stipulated by KVKK, free of charge.