This document sets forth the general terms and conditions applicable to customers (“Renter”) who benefit from vehicle rental services provided by Ecomax Car Rental (“Company”).
Ecomax Car Rental provides vehicle rental services subject to vehicle availability. Pre-reservations do not constitute confirmed reservations until approved by the Company.
Vehicles are covered by full insurance. To benefit from insurance coverage, an official police or accident report must be issued.
Insurance does not cover the following situations:
The renter must be at least 22 years old and hold a valid driver’s license for a minimum of 2 years.
Payment is made at the time of vehicle delivery. Vehicles are delivered in proper working condition and must be returned in the same condition.
All traffic fines, highway and bridge tolls incurred during the rental period are the responsibility of the renter, even if received after the rental period.
Vehicles are equipped with HGS systems registered to the license plate. Usage fees are calculated upon vehicle return and charged to the renter including VAT.
The Company shall not be held liable for delays or failures caused by force majeure, third-party actions, or decisions of public authorities.
These terms are governed by the laws of the Republic of Turkey. Renter retains the right to apply to Consumer Arbitration Committees and Consumer Courts where applicable.
